I'm posting this, somewhat inappropriately, here, because I am unable to find a link on the Gen3 site to contact someone regarding problems.
I use Seven Bridges CGC (Cancer Genomics Cloud) to which I log in using eRA Commons. When I log in, the following Gen3 message pops up (see image attachment):
The person referred to in the message is a former co-worker no longer with the lab. I don't know what access she requested, whether it was on CGC or eRA Commons or Gen3 or whatever. When I click Cancel I'm unable to complete my login. When I click "Yes, I authorize." I log in successful, sometimes with an additional error and sometimes not. I've been unable to determine how to get rid of this message.
Suggestion: add to the "triple bars" menu at top-right of Gen3 page a link to contacts.
Ted Toal, PhD
Dept. of Biochemistry and Molecular Medicine
Carvajal Lab, UC Davis, 4502 GBSF
One Shields Ave., Davis, CA 95616, ph: (530) 752-2537