The requested url cannot be found

Hello.
I was trying to download some pdc data which as aligned WGS with gen3-client.
I success to configure gen3-client with Profile icgc.

$ gen3-client configure --profile=icgc --cred=credentials-pdc-20231022.json --apiendpoint=https://icgc.bionimbus.org/
2023/11/14 03:50:54 Profile 'icgc' has been configured successfully.

but I was failed download and I got following error

/home/dongjoo/manifest# gen3-client download-multiple --profile=icgc --manifest=gen3_manifest_manifest.test.sh.json
2023/11/14 03:58:16 Reading manifest...
 154 B / 154 B [===================================================================================================================] 100.00% 0s
WARNING: flag "rename" was set to false in "original" mode, duplicated files under "./" will be overwritten
Proceed? [y/n]: y
2023/11/14 03:58:18 Total number of objects in manifest: 1
2023/11/14 03:58:18 Preparing file info for each file, please wait...
 0 / 1 [------------------------------------------------------------------------------------------------------------------------------]   0.00%2023/11/14 03:58:19 Error occurred when querying filename from IndexD: 404 Not found error has occurred! The requested url "https://icgc.bionimbus.org/index/index/5ea6ddae-d51a-5c0b-acb7-741089d6ec37" cannot be found or one of the requested resources cannot be found
2023/11/14 03:58:19 Using GUID for filename instead.
 1 / 1 [===========================================================================================================================] 100.00% 0s
2023/11/14 03:58:19 0 files downloaded.successfully
2023/11/14 03:58:19 1 files have been renamed as the following:
2023/11/14 03:58:19 File "N/A" (GUID: 5ea6ddae-d51a-5c0b-acb7-741089d6ec37) has been renamed as: 5ea6ddae-d51a-5c0b-acb7-741089d6ec37
2023/11/14 03:58:19 1 files have encountered an error during downloading, detailed error messages are:
2023/11/14 03:58:19 Error occurred when getting download URL for object 5ea6ddae-d51a-5c0b-acb7-741089d6ec37
 Details of error: 404 Not found error has occurred! The requested url "https://icgc.bionimbus.org/user/data/download/5ea6ddae-d51a-5c0b-acb7-741089d6ec37" cannot be found or one of the requested resources cannot be found

The manifest is converted with dcc_to_gen3.py tool.

/home/dongjoo/manifest# python3 /home/pdc_tools/1.0/dcc_manifest_conversion/dcc_to_gen3.py --manifest manifest.test.sh
/usr/lib/python3/dist-packages/requests/__init__.py:89: RequestsDependencyWarning: urllib3 (2.0.7) or chardet (3.0.4) doesn't match a supported version!
  warnings.warn("urllib3 ({}) or chardet ({}) doesn't match a supported "
Counting PDC files in manifest: 'manifest.test.sh'
	1 PDC files (s3 locations) found in the DCC manifest.
Found 1 matching files in GUID map from the DCC manifest (1 total files).
	GUID: 8b2d4a85-0239-4205-b5d0-2dcba5abf7e4, location: s3://pcawg-tcga-ucec-us/5ea6ddae-d51a-5c0b-acb7-741089d6ec37 (1/1)
	Done (1/1). Guids for 1 files out of the 1 files listed in the DCC manifest written to gen3-client manifest:
		gen3_manifest_manifest.test.sh.json

I can't understand that the url was not found even though GUID map was matched. Do I need to figure out api endpoint and profile?? I've heard that it works with same flow in our lab last year.

Hi, thank you for reaching out to us with this issue. We've identified the problem and are looking into it now. We will follow-up once we've implemented a solution, but no further action on your end at this time is required.
Thank you for your patience!
Chris

Hello,
Could you try your download(s) again? I've checked the particular file/GUID mentioned in this post, and I am able to access it using the following command:

$ gen3-client download-single --profile=icgc --guid=8b2d4a85-0239-4205-b5d0-2dcba5abf7e4
WARNING: flag "rename" was set to false in "original" mode, duplicated files under "./" will be overwritten
Proceed? [y/n]: y
2023/11/27 12:58:44 Total number of objects in manifest: 1
2023/11/27 12:58:44 Preparing file info for each file, please wait...
 1 / 1 [==========================================================================================================================] 100.00% 0s
2023/11/27 12:58:44 File info prepared successfully
PCAWG.a0fee2f2-6fdb-4b5d-96fa-df9a4dc0688a.bam  40.11 MiB / 70.76 GiB [>----------------------------------------------------]   0.06% 1h12m08s
^C

Also, I believe you were doing this already, but make sure you use the dcc_to_gen3.py conversion script before trying to download any files. The object_id 5ea6ddae-d51a-5c0b-acb7-741089d6ec37 is specific to the DCC database. The same file has object_id 8b2d4a85-0239-4205-b5d0-2dcba5abf7e4 in the Gen3 system:
https://icgc.bionimbus.org/files/8b2d4a85-0239-4205-b5d0-2dcba5abf7e4

I hope this helps.
Best regards,
Chris

Hello,

Now it works well. Thank you for your support!